Explanation
In U.S. business settings, direct eye contact signals confidence, honesty, and engagement. It is considered a fundamental part of professional communication, especially during negotiations, interviews, and presentations. Avoiding eye contact may be misinterpreted as disinterest, dishonesty, or lack of preparation.
Local Tip
Maintain steady but natural eye contact for about 60-70% of the conversation, breaking occasionally to avoid staring.
How it compares elsewhere
Prolonged direct eye contact is often seen as confrontational or disrespectful; brief glances or looking at the tie area is preferred.
Direct eye contact between men is acceptable, but between men and women it should be brief and respectful, especially in conservative settings.
Direct eye contact with elders or superiors can be seen as a challenge; younger or junior individuals often lower their gaze as a sign of respect.