Explanation
In Indian business settings, direct eye contact is generally acceptable and often expected from men to convey confidence, but prolonged or intense staring can be perceived as aggressive or disrespectful, especially toward women or senior figures. Many Indians, particularly in hierarchical or traditional environments, may avoid sustained eye contact as a sign of deference. Younger, urban professionals are more comfortable with direct eye contact, mirroring Western norms.
Local Tip
Maintain brief, soft eye contact when speaking, but break it periodically and avoid staring; if your counterpart looks away, follow their lead.
How it compares elsewhere
Prolonged eye contact is considered intimidating or rude; brief glances or looking at the neck is polite.
Direct eye contact is expected to show honesty and confidence in business.
Men may use direct eye contact with other men, but prolonged eye contact with women is avoided; gender dynamics are key.