Explanation
In Mexican business culture, direct eye contact is generally seen as a sign of honesty, confidence, and respect. However, prolonged or intense staring can be perceived as challenging or confrontational, so a softer, intermittent gaze is preferred. This balance reflects the blend of professional assertiveness and the cultural value of personal connection (confianza).
Local Tip
Maintain steady but soft eye contact, breaking it occasionally to avoid appearing aggressive, especially when speaking with senior colleagues.
How it compares elsewhere
Prolonged direct eye contact is often seen as intimidating or disrespectful; brief glances or looking at the necktie area is safer.
Direct, steady eye contact is expected as a sign of confidence and attentiveness in business settings.
Direct eye contact between men is acceptable, but between genders it should be minimal to avoid impropriety.