Expected in businessHigh confidence
Explanation
In Italian business culture, direct eye contact signals confidence, sincerity, and engagement. It is considered a sign of respect and attentiveness, especially during negotiations or meetings.
Varies locally: In southern Italy (e.g., Sicily, Naples), eye contact may be even more intense and prolonged as a sign of warmth and connection, while in the north (e.g., Milan, Turin) it remains important but slightly less prolonged.
Local Tip
Maintain steady but not aggressive eye contact, and be prepared to hold it slightly longer than in some Northern European cultures to convey trustworthiness.
How it compares elsewhere
Japan
Prolonged direct eye contact can be seen as intimidating or disrespectful; brief glances are preferred.
Finland
Direct eye contact is valued as a sign of honesty, but it is typically less intense than in Italy.
Nigeria
Sustained direct eye contact with a superior may be considered challenging or disrespectful; younger or junior individuals often lower their gaze.
AI-generated guidance — customs evolve and vary between people. Treat as a helpful starting point, not absolute rules.